Privacy Policy

Vbt77 Privacy Policy – Malaysia Member Personal Data Protection

Vbt77 is committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, store, and protect your information.

Updated: January 2026
Bahasa Melayu (MY)
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Vbt77's Six Pillars of Data Protection

Privacy is not just a slogan for us. It is a responsibility we take seriously every day, in every technical and operational decision made on the vbt77 platform.

Industry-Grade Encryption

All data transmitted between your device and vbt77's servers is protected using 256-bit SSL encryption. Sensitive information such as financial details and passwords is stored in a form that is unreadable to anyone.

No Data Sales

Vbt77 has never and will never sell members' personal data to any third party for advertising or marketing purposes. Your data is used solely for the operation of the services you directly use.

Data Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. Our privacy team will process each request within the stipulated timeframe.

Secure & Redundant Servers

Member data is stored in data centres with multi-layered physical and digital security systems. Automatic backups are performed regularly to ensure data continuity in unexpected situations.

Legal Compliance

Vbt77 complies with applicable data protection requirements and only discloses information to authorities when required by a valid court order or applicable legislation.

Data Breach Notification

In the event of any security incident involving members' personal data, vbt77 is committed to notifying affected members in a timely manner and taking immediate remedial action.

Important Note: This Privacy Policy forms part of the agreement between you and vbt77. By using our platform, you agree to how we handle your personal data as described in this document. Please read it carefully and contact us if you have any questions.

1 Information Collected

Vbt77 collects your personal information through various means when you register, use the platform, or interact with our services. This data collection is necessary to enable us to provide a secure, seamless service that meets your needs as a member.

Information You Provide Directly

  • Full name as stated on a valid identification document.
  • ID card or passport number for identity verification (KYC) purposes.
  • Email address and mobile number for account communications.
  • Date of birth for minimum age verification of 18 years.
  • Current residential address for legal compliance purposes.
  • Bank account or digital wallet details for processing deposits and withdrawals.

Automatically Collected Information

  • IP address and device information used to access the platform.
  • Gaming activity data including date, time, game type, and wagering amounts.
  • Financial transaction records including deposits, withdrawals, and bonus history.
  • Location data (country and region) based on IP address for compliance purposes.
  • Your device's browser and operating system information.
Note: All data collection is carried out on a legitimate basis — whether to fulfill a service contract with you, comply with legal obligations, or serve legitimate business interests that do not compromise your privacy rights.

2 How We Use Your Data

The personal data we collect is used responsibly and only for legitimate purposes. vbt77 does not use your data for any purpose unrelated to the services you use.

Purpose of Use Types of Data Involved Legal Basis
Account management Name, email, phone number Contract performance
Identity verification (KYC) IC/Passport, address, date of birth Legal obligations
Payment processing Banking information, transaction records Contract performance
Security & fraud prevention IP, device data, account activity Legitimate interests
Customer support Communication history, issue records Contract performance
Marketing communications Email, phone number Your consent

For marketing communications, we will only send you promotional messages if you have given explicit consent during registration or through the email preference settings in your account. You may withdraw this consent at any time.

3 Information Sharing

Vbt77 maintains a strict policy on sharing members' personal data. We do not share, sell, or disclose your personal information to third parties except in the situations outlined below:

Third-Party Service Providers

Vbt77 partners with trusted service providers to ensure smooth platform operations. These include payment processing providers, cloud service providers, identity verification systems, and customer support platforms. All providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.

Legal Requirements

Vbt77 may disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies where required by a valid court order, warrant, or applicable legislation. In such situations, we will notify you in advance where permitted by law.

Business Transfer

Should vbt77 be involved in any merger, acquisition, or transfer of business assets, members' personal data may be transferred as part of those assets. You will be notified in advance, and the same or stricter privacy standards will continue to be upheld by the new entity.

Our guarantee: vbt77 has never sold, rented, or traded members' personal data to advertisers, data brokers, or third-party marketing companies. This is our absolute commitment to your privacy.

4 Data Security

Protecting members' personal data is a core technical and operational priority at vbt77. We continuously invest in the latest security infrastructure to ensure your information is always safeguarded against unauthorized access, leaks, or misuse.

The technical security measures we implement include data encryption in transit using TLS 1.3 protocol, data encryption at rest using AES-256 algorithm, role-based access control (RBAC) for internal staff, an intrusion detection system (IDS) operating 24 hours a day, regular independent security audits, and frequent security patch management for all system components.

Two-Factor Authentication (2FA): We encourage all members to enable 2FA on their accounts. This additional security feature is available in your account settings and adds a significant layer of protection against unauthorised access.

While we take all reasonable steps to protect your data, no digital system can be guaranteed 100% secure. In the event of a security incident involving your personal data, we will notify you and take immediate remedial action.

5 Cookies & Tracking Technologies

Vbt77 uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and analyse platform usage patterns in aggregate. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Preference Cookies: Stores your personal settings such as language, time zone, and display preferences for a more convenient experience.
  • Analytics Cookies: Anonymously collects usage data to help us understand how members use the platform and make ongoing improvements.
  • Security Cookies: Used to detect suspicious activity, prevent fraud, and protect the integrity of your account.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to login or use certain features within the vbt77 platform.

6 Your Rights as a Member

Vbt77 respects and facilitates the exercise of every member's data privacy rights. You have the following rights regarding your personal data that we hold:

Right of Access

Obtain a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request data deletion under certain permitted circumstances.

Right to Restriction

Restrict the processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to data processing for direct marketing purposes.

To exercise any of these rights, contact our privacy team via live chat on the platform or our support email. We will process your request within 30 business days and notify you of the action taken.

Important: Some data deletion requests may not be fully fulfillable where there is a legal requirement to retain certain records, such as financial transaction records needed for audit purposes and anti-money laundering (AML) compliance.

7 Data Retention & Deletion

Vbt77 retains your personal data only for as long as it is needed for the purposes set out in this Privacy Policy or as required by applicable law. Retention periods vary depending on the type of information and the relevant legal requirements.

  • Active account data: Retained for the duration your account is active and for the stipulated period following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with applicable financial and audit legal requirements.
  • KYC and identity verification records: Retained for the period required by applicable anti-money laundering (AML) regulations.
  • Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
  • Anonymised analytics data: May be retained for a longer period as it no longer contains information that identifies any specific individual.

Once the retention period expires or the data is no longer needed, vbt77 will delete or anonymise it using secure, irreversible methods.

8 Children's Data

The vbt77 platform is a service designed exclusively for adults aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we determine that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their underage child has registered on the vbt77 platform are encouraged to contact us immediately so that appropriate action can be taken.

Warning: Registration by minors is a serious violation of vbt77's Terms and Conditions and may breach applicable laws. All accounts suspected of being owned by minors will be immediately suspended while an investigation is carried out.

9 Cross-Border Data Transfers

In the course of its operations, vbt77 may transfer your personal data to servers or service providers operating outside your country. Such cross-border data transfers are carried out solely for platform operations and technical support purposes.

All cross-border data transfers are conducted with adequate safeguards, including data processing agreements that comply with internationally recognized data protection standards. vbt77 ensures that every third-party service provider receiving member data meets security and privacy standards equal to or higher than those we apply ourselves.

Protection Guarantee: Regardless of the physical location of the servers storing your data, the same protections outlined in this Privacy Policy will continue to be fully upheld.

10 Privacy Policy Amendments

Vbt77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or platform service improvements. Any material amendments will be communicated to members via in-platform notifications, email, or a prominent notice on this page.

The "Updated" date shown at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the vbt77 platform after any amendments take effect will be considered acceptance of the updated policy.

We encourage you to review this page regularly so you are always informed of how we protect your information. If you disagree with any amendments, please stop using the platform and contact us to close your account properly.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how vbt77 handles your personal data, our privacy team is ready to assist you.

You can reach us via live chat available 24 hours a day, 7 days a week directly within the vbt77 platform. Alternatively, you may send your enquiry to our official email and our team will respond within 2 business days.

For more general enquiries about our platform and services, visit the FAQ our section or check Terms and Conditions for additional information about using the vbt77 platform.

Privacy Email: [email protected]  |  General Support: [email protected]  |  Operating Hours: 24/7
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